Tourist Office of Bourg - Blaye Bourg Terres d'Estuaire

OPENING SCHEDULES

Bourg Cubzaguais Tourism welcomes you at Bourg, on the « Place de la Libération » :

On January, February, March, November & December :

From Tuesday to Friday, from 2 p.m to 6 p.m

On Saturday, from 9:30 a.m to 12:30 p.m & from 2 p.m to 6 p.m.

Closed on the 1st of January and the 25th of December.

On April, May & October :

From Tuesday to Saturday, from 9:30 a.m to 12:30 p.m & from 2 p.m to 6 p.m.

On Sunday, from 9:30 a.m to 12:30 p.m

Closed on the 1^st of May.

From June to September :

From Tuesday to Sunday, from 9:30 a.m to 12:30 p.m & from 2 p.m to 6 p.m.

Bourg Cubzaguais Tourisme vous accueille à St André de Cubzac to the adress « 9 Allée du Champ de Foire » :

On Monday, from 2 p.m to 6 p.m.

From Tuesday to Friday, from 9:30 a.m to 12:30 p.m & from 2 p.m to 6 p.m.

Closed on the 1st of January and the 25th of December and during statutory holiday.

GIFTS SHOP

We have a shopping corner that aims to promote products that differ from general trading (no-competition politic) and that reflect the identity of the territory : an industrial and artisanal expertise.

OUR QUALITY COMMITMENT

Bourg Cubzaguais Tourism is a second class tourism office, and is in a a “Quality Tourism” approach since 2019.

We commit ourselves to the visitors, the elected people, the inhabitants and the tourism professionals.

Our commitments to the visitors :

Enhance the 3 assets of the territory, which are water, stone and wine, but also de values of the « Blaye Bourg Terres d’Estuaires » brand, which are the close and sweet way of living in the territory.
Expand the discovering offers across the “Blaye Bourg Terres d’Estuaire” size.
Care about the tourists opinion, analyze it, and organize corrective actions.
Work as a team with goodwill, and enhance the work and the skills of everyone.
Be trained on the territory to get the visitors good advises.
Commit to a more sustainable tourism with a desire to priorize the local and supportive crafting, especially thanks to the “Tourisme et Handicap” (Tourism and Disability) and “Accueil vélo” (Bike welcoming).

Our commitments to the inhabitants :

Take their suggestions into account and involve them in the Quality work group of the Tourist Office.
Provide an offer and a closeness listening.
Made them ambassadors of the territory thanks to the “Carte Ambassadeur” (ambassador card).

Our commitments to the elected people :

Take their suggestions into account and involve them in the Quality work group of the Tourist Office.
Made them ambassadors of the territory thanks to the “Carte Ambassadeur” (ambassador card).
Apply the Tourist Office strategy in accordance with the ambitions of the community.

Our commitments to the tourism professionals :

Every touristic actor got a referent at the Tourist Office, that he can contact when needed.
The staff of the Tourist Office is visiting their partners to enhance them more for the public.
An update of the touristic offer is done, at least, once a year (visits, phoning, mailing…).
The establishment of a dedicaded blog, an accompaniment planning, meetings and professional newsletters, that attend to consolidate the fragile bond with our professionals.
The creation of commercial products brings together the professionals of the territory and attend to increase their commercial activity.
The selling of local products enhancing the initiatives of our partners.
We spread the touristic offer at our partners places.
We assist and support every partner in their approaches to improve the quality of the offer.
We take their suggestions into account and involve them in the Quality work group of the Tourist Office

OUR BRANDS & LABELS

« Bourg Cubzaguais Tourism » is certified « Tourisme & Handicap » (Tourism and Disability) since 2009 and commit to :

Put at your disposal a welcoming and information place easily accessible.

Put at your disposal travelling advisors trained to adapt to all types of disabilities.

Propose adapted leisure, accommodations and restaurants. About it, there is a description of the town in Braille, a Sound Shuffle station for the listening disabled persons, and a “Joëlette” to discover our hiking trails.

We’re also certified “Vignobles et Décvouvertes » (Vineyard and Discoveries) caus we create products that aims to enhance the “oenotouristic” offer of the territory. And we are certified « Accueil vélo » (Bike welcoming) for the welcoming of the tourists that travels by bicycle on our sector.

SUSTAINABLE DEVELOPMENT

« Bourg Cubzaguais Tourism » commit itself about sustainable development : our commitments are posted online, on our blog.

FUNDINGS

The operation of the development of an electric bikes park is co-funded by the European Union with the “European Agricultural Fund for the Rural Development” (EAFRD). -Europe is investing in rural areas-